Frequently Asked Questions

Below you’ll find answers to some of the frequently asked questions. We Constantly adding most frequently asked question.

Mind Rebirth is a global online therapy platform offering accessible, affordable, and professional mental health services, anytime, anywhere.

You are matched with a therapist based on your goals and preferences. You can switch therapists if needed, ensuring a perfect fit for your needs.

Each therapist undergoes a strict verification process that includes license checks, background screening, and professional experience validation.

If you're looking for professional mental support from the comfort of your home, Mind Rebirth is likely a great fit.

Matching can take from a few hours to a few days, depending on therapist availability.

Yes, all sessions are confidential and secure. Your data is encrypted and protected by privacy policies.

Mind Rebirth is not for emergency situations. Please contact local emergency services in case of a crisis.

Sessions usually last between 30 to 60 minutes, depending on your arrangement with the therapist.

Yes. Our platform supports mobile phones, tablets, laptops, and desktops seamlessly.

We accept credit/debit cards and PayPal. Payments are auto-deducted on a recurring basis. You can cancel anytime.

Licensed therapists can register, verify their credentials, and start offering services globally via secure messaging and video.

Absolutely. You can change your therapist at any time for a better fit, free of charge.

Our tech support is available to assist you with any platform-related issues promptly.

Yes. We support adults, teens, and children based on therapist specialization.

Currently, we don't accept insurance directly, but receipts can be used for potential reimbursement.

Yes. Every therapist is fully certified and goes through strict verification before onboarding.

While we don't offer free trials, we often provide discounted first sessions and workshops.

Yes. You can choose therapists who speak your preferred language.

Yes. You can select therapists based on cultural or spiritual alignment.

Yes, we provide group and family sessions on request. Contact support to schedule one.